Refunds & Cancellation

Cancel anytime

Cancel from your account page in one click. Your membership stays active until the end of the period you already paid for — no further charges after that.

Refunds

If something went wrong — a double charge, you were billed after cancelling, or you never got access — email us within 7 days and we'll make it right, including a refund where appropriate. Because pool downloads are delivered instantly, we don't routinely refund a period you've already used, but we'll always talk it through.

Contact

info@fishoutofwaterrecords.com — real replies from a real person.